IT SUPPORT FOR A MORE SECURE ENVIRONMENT

IT Support Essex: Galactica IT Group are a family-led company. We focus on delivering a high degree of reliability and expertise, enabling businesses achieve their IT goals, therefore, removing IT and Cyber-Security from your daily worry list. 

 

WHY US?

REASSURANCE

Relax and sleep well while we supervise and take care of your network, IT or security system every minute, every day.

INNOVATION

Innovative all-inclusive services can differently set your organisational paradigm to identify new opportunities and the best solutions to resolve your current problems.

EFFICIENCY

By reducing IT and security expenditures and increasing uptime, you no longer have to wait for problems to arise. They’re fixed before you know it, thanks to our Crisis Management skills.

ALL ASPECTS COVERED

We serve as a complete extension of your business – an IT and Security provider without the stress and hassle of hiring internal staff.

Galactica IT Group recognise a gap within the IT Industry for a dual management service, we are not just your everyday IT provider. This enables us to create a tailored business solution, making the most of technology.

T Support ayleigh IT Support Rayleigh www.groupgalactica.com

We invest in our employees, supporting and helping them grow through training and a healthy work environment nurturing the best IT, security, and networking solutions workforce.

Looking to get more from your IT budget?

Galactica IT Group offer a wide range of custom, cost-effective packages to suit your business, such as end-user support, data storage, backups, cyber-security etc.

Contact us for further infomation on how to maximise your IT potential. IT Support Essex

99%
SLA's targets met
175
New tickets generated
98%
Client satisfaction
3min
Avg response time
554
Reactive tickets closed
33min
Avg resolution time

WE KEEP YOU SAFE AND SECURE

At Galactica IT Group, we know the importance of Business Security, Cyber-Security and Data Storage, therefore we have a range of services available to enable you to remain operationally compliant.

Galactica IT Group also utilise the latest technology in Access Control and Door entry, in addition to CCTV installation and maintenance. IT Support Essex

Not just an IT Supplier

Our strategy and approach to IT and Security will give you the freedom to focus on your business, rather than the daily worry of IT. We make it easy to receive a personalised quote based on your unique environment, challenges and business goals.
Contact us today to receive a Free Online Quote

HOW WE WORK

INFORMATION

Galactica IT Group listen and identify your vision, goals, wants and needs closely. We collect insights on how to make the best of your IT and security system.

STRATEGY

Galactica IT Group will provide a tailored IT plan while considering strategy, security, data protection, communications and data management. By combining our experience and skills we design a complete IT, safety and security service solution to meet your requirements.

PROJECT

By staying on budget and schedule, we provide your business with a fully managed IT and Security Service Solution.

SUPPORT

Our services do not stop once we deliver the project. After completion, we develop an insightful IT and Security Support Service to review your strategy, ensuring long-term success.

CLIENTS

With years of experience in the IT and Cyber-Security Industry, Galactica IT Group has been providing IT Support in Essex and the surrounding regions, working with some of the greatest brands and organisations including Microsoft and BT.

Collaborating with them daily while achieving their company goals is a tremendous source of pride for our team.

24/7 Support

We can assist your staff either remotely by phone, email, live chat or on-site.

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