Testimonials

Hear what our clients have to say about our great work we carry out, where we have rapidly responded to Incidents, callouts, and IT Support queries. The positivity demonstrates that we achieve the very best and one of the leading Essex Regions IT Provider and MSP/ MSSP Providers.

Essex Guild Homes

“Lee and his team are great to work with, professional and efficient with their work loads. Galactica built our website and carry out our local SEO work alongside the traditional IT Support for my team. The leading IT Support firm in Essex, and surrounding areas.”

“Great team, supportive and understanding to small businesses requirements, Lee is a humble and kind individual which has helped our team massively since taking over our IT Contract.”

Broadgate Estates

“Paul and the team have been working with us for a number of years, all we can say is how exceptional the service has been. Their response times and conduct are 150% above expectations and always willing to drop any pre-arranged commitments to attend the site for us.”

BT Local Business

“Great company, super fast response times, and quick to resolve. Lee and his team go above beyond to ensure that systems are operational in a timely manner even if putting in temporary fixes until a full fix can be carried out. Regular updates are supplied regarding how systems are operating etc. Highly recommend.”

Ellern Mede Group

“It gives me pleasure to advise you of my experiences in the quality of work produced by Lee & Paul Strachan whilst he was a colleague at Ellern Mede Group as managing our IT and Infrastructure.

Lee is both knowledgeable across many aspects of IT but also aware of his own limitations in a sector that is increasingly going super specialist.  This means that if there was an area e.g. new software that he was not familiar with, he would not pretend otherwise but would be honest and go and research that area with other specialists, so that he could then offer the best advice.  As the Managing Director of our group I found this approach refreshing and helpful.  You cannot be a master of all trades in IT these days and those IT professionals who suggest they are, are in my view, a danger to themselves and others.

From a hardware point of view, such as PC installations and cabling etc., Lee was always proactive, hardworking, professional and diligent.  Most importantly he always completed such work on time and to a very high standard.  There can be no doubt that Lee was at the heart of an IT transformation at our company and certainly helped drag us into the 21st century in all aspects and all within a relatively tight budget.

I believe Galactica IT is best suited to one off projects and long term IT Retainers with clear specifications, timelines and budgets.  Working within an organisation as with individuals who do not share his work ethic or systemised approach to work and projects.”

Orri

“Lee and his team are great to work with, professional and efficient with their work loads. Galactica provide our IT Support and infrastructure support. Lee assisted with Orri obtaining our Cyber Essentias accredidation that was a smooth process and at great outcome, Galactica are the leading IT Support firm in Essex, and surrounding areas.” “Great team, supportive and understanding to small businesses requirements, Lee is a humble and kind individual which has helped our team massively since taking over our IT Contract.”

University West London

“Galactica is a Hub Member and as such is a respected local business in the tech space that is both commercial in view and supportive as a local industry leader. 

The Founder, Lee Strachan, is a much valued entrepreneur, thought leader and Mentor at the Hub. His knowledge and experience is readily available to our early stage and pre-startup entrepreneurs as someone who has “been there and is doing it!”  All of which is valued by our innovators.  “

Salvum

“Great company, super fast response times, and quick to resolve. Lee and his team go above beyond to ensure that systems are operational in a timely manner even if putting in temporary fixes until a full fix can be carried out.

Regular updates are supplied regarding how systems are operating etc. Highly recommend”

 

Eastern Cyber Resillience Centre

“Galactica IT Group are a strong family led business based in Essex and the surrounding areas and proud to provide a personal IT Support service 24/7, 365 days a year.

Whether you need help with an IT issue, disaster recovery or security, Galactica IT Group can help you provide unlimited managed IT support remotely or on-site.

We are experts in IT computing, network, crisis management, security systems, cloud solutions, compliance, and more.”

SolidMatters Resources

“Galactica helped establish our new business requirements in IT, and to meet compliance requirements clinically and strategically that included our very own network and security protocols, highly recommend Lee and the team to work with any other fourth coming clinical or educational industries through Greater London and Essex.”

 

ARE YOU READY?

Our strategy and approach to IT and Security support can give you the freedom to focus on your organisation and clients without worrying about IT and safety on your daily list. We make it easy to receive a personalised quote based on your unique environment, challenges, business goals or Crisis Management plan. Call us today to receive a Free Online Quote!